Customer Stories/Grootan Technologies
Customer Stories
Customer Story

From disengagement
to competitive culture.
In 3 months.

A 100-person IT firm in India replaced broken surveys, a physical chit box, and 3 disconnected tools with one platform. The result: a culture people actually showed up for.

IndustryIT Software
Size100 employees
LocationIndia
Tenure on Uniify3+ years
CPOSasikumar T.
100%
Adoption rate
within 3 months
3 yrs+
Continuous
engagement
↓ YoY
Grievances declined
consistently over time
02 · The Problem

Three quiet failures.
One growing risk.

Before Uniify, disengagement at Grootan had nowhere to go. That was the problem.

📋
Surveys that nobody trusted
  • Google Forms with low response rates and no follow-through.
  • Manual reminders consumed HR time every cycle.
  • Decisions made on unreliable data. Sometimes no data at all.
📦
Grievances sent into a void
  • A physical chit box. Anonymous but completely untraceable.
  • Employees hesitated to raise real concerns. Fear of exposure.
  • No tracking. No SLA. No closure. Issues vanished quietly.
🔌
Three Tools. Zero Continuity.
  • Multiple tools tried. None covered the full employee experience.
  • Wellness had no engagement. Engagement had no listening.
  • HR team switching between systems constantly. Nothing connected.
⚠️
Root Cause
Disengagement was invisible. HR had no real-time signals. Attrition risk was building in the background, and no one could see it coming.
03 · The Solution

One platform.
Every employee touchpoint.

Grootan did not add another tool. They replaced everything with Uniify.

Listen
Sentiments: real signals, not noise
  • Replaced Google Forms entirely. Sentiments became the real pulse of Grootan.
  • Journaling added at their request. Now a core platform feature used by every Uniify client.
Listen
Grievance: accountable and trusted
  • SLA-based reminders pushed to action owners automatically. Employees could see status.
  • Trust grew. Grievance volume dropped as issues got resolved with visibility and speed.
Engage
Surveys, polls and quizzes
  • Annual engagement surveys and fun Friday polls run entirely on Uniify.
  • Participation stayed consistently high. Zero manual reminders needed.
Engage
Kudos and internal comms
  • Peer recognition built from the ground up. Small wins started getting seen.
  • Announcements, birthdays, and events like potlucks all in one place.
Recharge
Steps tracker and walkathon leaderboard
  • Monthly walkathon with a leaderboard and real rewards. Friendly competition that got people moving.
  • A ritual born on Uniify that Grootan still runs after 3 years. Proof that the right design creates lasting habits.
04 · The Outcome

Measurable results.
Lasting culture.

Numbers that show Uniify is more than a tool. It is cultural infrastructure.

100%
Adoption rate within 3 months of launch
90s+
Adoption score sustained for 3+ years
↓ YoY
Grievances declined after timely resolution
High
Survey and poll participation maintained over time
🏆 Culture Ritual Created

The Top Steps leaderboard winner gets rewarded every month. A ritual that started on Uniify and has run continuously for 3 years. Digital tools can create real-world habits when they are designed right.

🚀 Product Impact

Grootan asked for Journaling inside Sentiments. Uniify built it. It is now used across every client on the platform. One customer's need became a feature that raised the bar for everyone.

05 · The Verdict

Since its launch, our employees have embraced Uniify wholeheartedly, resulting in a remarkable boost in physical activity and a highly positive atmosphere. The Steps leaderboard has been an incredible motivator, driving employees to walk more and fostering friendly competition. Kudos has cultivated a culture of recognition and appreciation. The Coffee and Idea features have created meaningful connections and encouraged innovative thinking. Overall, Uniify has transformed our workplace into a supportive environment where employees feel motivated to prioritise their wellbeing and each other.

Sasikumar ThangamuthuChief People Officer · Grootan Technologies
Why Uniify is a Must-Have
  • 01 Disengagement becomes visible and actionable before it becomes attrition.
  • 02 One platform replaces 3 to 4 disconnected tools. HR spends less time managing software and more time on people.
  • 03 Culture rituals form naturally. Uniify becomes part of daily work life, not another task to remember.
  • 04 Employee trust builds when grievances are tracked, owned, and resolved on SLA every time.

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